Tori B
QuickBooks Team

Banking

Good afternoon, @AreYouKiddingMe2.

 

Thank you for taking the time to share your concerns. I hope you're doing great today. 

 

I ran a test on my end. I see the same steps that my colleague shared above. I'm including a screenshot below for reference. 

 

 

That said, could you please share a screenshot of the screen you see when completing the steps? This will help me gain a clearer visual and understanding of the situation. 

 

I'll be sure to keep an eye out for your reply. Please don't hesitate to let me know if you have any additional questions or concerns. Chat with you soon!