Good day, @Lawnkingoftexas. I appreciate you joining the thread and letting us know that you're experiencing the same issue.
Let me share some important information about linking your subaccount to your parent account.
Before linking to online banking, it's important to understand how your bank delivers downloaded transactions. If transactions are downloaded to a single account, only connect the parent account. If they are downloaded to separate subaccounts, connect each subaccount but not the parent account.
Bear in mind that it's not possible to link a parent account and its subaccounts simultaneously. Attempting to do so will result in a notification stating that the account is already connected.
If it's not too much trouble, could you kindly share the link to the video you mentioned? We want to ensure the content is legitimate and possibly from QuickBooks.
For comprehensive guidance, please refer to this article: About Bank or Credit Card Subaccount Setup.
For future reference open this link: Manually add transactions to account registers in QuickBooks Online.
Keep your posts coming if you've got additional questions about it. Your satisfaction is our priority, and we're committed to helping you succeed.
