Let's get your bank connection in QuickBooks Online (QBO) established again, @Niko74. I'll provide some troubleshooting steps below to help you.
Before we start, may I know if you encountered a specific error code? Any additional information would help us verify if there's an ongoing issue with the bank.
In the meantime, let's inactivate your account from the Chart of Accounts first to ensure this won't cause any duplicates to your transactions. Then, we can manually update your bank account to download the transactions and help refresh the connection between your bank and QBO. Thus, adding your bank to your chart of accounts might cause issues.
Once you're ready. Here's how:
- Click Transactions from the left menu, then Bank Transactions.
- Select the bank account.
- From the top-right of the page, click the Update button.
Also, check your bank's website to confirm if there's an issue on your bank's end. Otherwise, you can still manually upload your bank transactions to QuickBooks.
If you see bank errors, visit this reference for more fixes: Fix bank errors 102 and 105 in QuickBooks Online.
Additionally, these useful articles can assist you in seamlessly managing your transactions in the future:
If you require additional assistance with your bank connection and managing your transactions, feel free to leave a comment below. We'll be sure to get back to you.
