Exactly. Head the nail right on the head with this comment. Ive had an ongoing issue of mixed customer and vendor data and had "higher tier" people supposedly working on it but here I am years later and nobody has contacted me and it just waste my time trying to reach back out. So I just deal with it unfortunately. Getting all these "new and useful" updates and features have just created more problems for us. Especially this AI changing out invoice email subject lines, trying to be hip and cool. I can't send these types of trendy email titles to government accountants, it looks ridiculous.
