Thanks, Alver. You said, "We can now only download cards that have the cardholder's name and are listed under their profile on the AmEx website. If your client's card meets these criteria, please know it can be synced under the primary account linked to QBO." My issue isn't syncing the primary account. My issue is that the supplemental cards stopped syncing like they used to. If I am reading between the lines correctly, it sounds like this is a known issue between QuickBooks and American Express, and QuickBooks will not be fixing it. Is that accurate?
