Hi Kimberly,
Thanks for your response, but you misunderstood the issue. I am not connecting both parent and sub-accounts in QuickBooks Online. The issue has to do with connecting accounts using Amex delegate access. Amex has a primary cardholder, and additional cardholders are issued supplemental cards. Originally, Quickbooks connection to Amex synced each of these cards separately, so we had to have separate Quickbooks accounts for each card. At some point, the sync for the supplemental cards stopped working. When will this be fixed? I am manually exporting and importing for all of my clients supplemental cards now, and it is taking several extra hours each month.
