kdorey
Level 2

American Express Delegate Access only syncs the primary card and none of the supplemental cards

The American Express bank feed into Quickbooks is buggy and keeps changing.  First, there was one connection.  Then, there was a new connection called "American Express - QBDT." Then it changed again to split delegate access to a separate connection.  The delegate connection worked fine for a period of time and then it stopped syncing all of the supplemental cards.  Now I have one feed that works, and I have to manually export/import the rest of the cards that exist under the primary account.  This creates several hours of extra work a month for a task that was previously working.  When will this be fixed?  What workarounds exist?