EcoWSPC
Level 2

Banking

This is an ongoing and completely ignored issue that quite a few people have been experiencing..

just figure it out yourself by doing it manually is the best they have.

 

very pathetic for a accounting software that we are paying full price for.

 

i have been getting this exact email since july:

 

 

Status Update - We're working on it
We would like to provide you with an update regarding the issue you have reported in relation to AU Only: Unable to connect PayPal account with QuickBooks, getting error 185/187 (standard feed connection).

Our engineering team is still actively working on identifying the root cause of the issue and finding a resolution. In the meantime, we suggest you try:

If you require PayPal bank transactions urgently and cannot wait for a resolution, you may consider manually upload transactions via CSV file.


Our next update on the investigation regarding your issue is scheduled for
Mon Nov 11 02:00:00 GMT 2024.

We appreciate your understanding and patience as we work through this issue and thank you for your continued support.
Many thanks,
The QuickBooks Customer Success Team