Banking

Thanks for adding a screenshot regarding the problem you've encountered when connecting your bank to the system, Matt. I'm here to shed some details on how to get past this so you can continue managing the account and its data in QuickBooks.

The error code OL202, as stated in the attachment you've added, indicates that:

• There are several issues with your financial institution's end.
• Problems due to poor internet reception.
• Your details in the Financial Institutions Directory (FiDir) in QuickBooks need to be updated.
• There are complications with your bank accounts and file compatibility in QuickBooks.
• You're using a discontinued version of QuickBooks.

With that, several troubleshooting processes can help us handle the issue. Before we start, please ensure to:

• Save a copy of your company file and settle any pending transactions.
• Log in to your bank's website and check for pending alters or notifications.
• Have a strong internet connection, and your Windows firewall setup authorizes connections to QuickBooks.
• See if you get errors in the Bank Feeds Classic Mode. If none, indicate the file from your bank works best in this mode.

Step 1: Download bank feed transactions in a test company file. Doing so helps us verify problems with your bank's servers:

1. Open your QuickBooks and navigate to the File menu.
2. Choose New Company and then Express Start or Start Setup.
3. Establish the bank feeds for the account you're having trouble with. Then, download your transactions.
4. If there's an error, confirm the issues with your bank. Reach out to their customer care team so they can assist you with this matter. If none, proceed to the next step.

Step 2: Confirm if your bank data is compatible with QuickBooks. Please know that the program only supports files with the .qbo extension.

1. Log in to your bank's website using your regular browser.
2. Locate and download data from your bank in a .qbo format.
3. Import the transactions to QuickBooks.
4. If you're still having issues after initiating the steps, contact your bank so they can help you sort this situation accordingly.

Nevertheless, please follow steps 3, 4, and 5 from this link if you can seamlessly view and import your transactions: Fix OL and OLSU Bank Feeds errors in QuickBooks Desktop.

I'm also adding these resources you might find helpful once you need to reconcile your accounts and run financial reports in the system:

• Reconcile an account in QuickBooks Desktop.
• Financial reports - QuickBooks Desktop.

Ensuring you can manage your transactions and data in QuickBooks is one of our utmost priorities here in the Community. If you have additional concerns with your bank connectivity or need assistance with your reports, hit the Reply button. We're always available to lend a hand.