Processing payments is a crucial aspect of any business operation. I understand you're facing issues regarding declined transactions, which can disrupt your financial stability. Please know I'm here to give further clarification on this matter, Jessica.
In QuickBooks Online (QBO), the option to configure a particular setting that automatically declines transactions above a specific amount is currently unavailable.
If customers can process transactions successfully on their own but encounter rejections when someone else tries to do so on their behalf or from a different IP address, it is recommended to contact their bank for more details about the declined transactions.
Financial institutions often implement security measures to prevent fraudulent activities. These measures may involve setting limits on payments or restricting transactions from unfamiliar IP addresses. By contacting them, clients can gain clarity on these security protocols and identify the reasons for the rejections. This will help ensure smooth transactions in the future.
If you have other questions about handling payments in QBO, feel free to add a reply below. My team and I are dedicated to providing the guidance you need to guarantee funds are processed smoothly for your company.
