it seems no solution has ever been found and online QB is still having this issue from 2021 to now. I am using Window but still encountered to the same issue. I tried to contact the customer service term and tried everything they told me to do but neither one work. Then they simply told me because I am reconciling transactions that are over 6 months. I do not feel it's reasonable given the system was able to perform the suggest match previous (just all in sudden the feature is disable and i have to match every single transaction manually) and secondly, given some clients only give us to work on their books once a year, if the system auto-shut down this suggested match feature just because the transaction is over 6 months, then it will become not friendly for the end-user and their accountant. Also, I tried to set up bank rule, by that, the system keeps asking to select a bank account while I only have one single bank account. So I can't even set up any bank rule. I can assume that the date and the amount matched with the bank transaction, for which it should fall to the suggested match feature. Lastly, if anyone has other suggestion than "clear cache", "manually match", "delete and re-apply payment", "use different browser", "use private browser", please feel free to share as it's very frustrating to match every single bank transaction manually and it is very inefficiency, especially i have over a thousand transaction to match. Thank you.
