JamaicaA
QuickBooks Team

Banking

Connecting your Citicards account is convenient for seamlessly managing transactions, matt716. Let me direct you to our live experts for further help in restoring this function.

 

I appreciate the clarification regarding the direct connection to your existing files. Since you're also experiencing issues with Citicards, I recommend contacting our Support Team. Rest assured that we're doing everything we can to prioritize this matter.

 

Here's how:

 

  1. Go to the Help icon, then select QuickBooks Desktop Help.
  2. Press Contact Us.
  3. Enter a description of your subscription concern, then click Continue.

 

Please ensure you check our operating hours for a prompt response in this article: Contact QuickBooks Desktop Support.

 

Once everything is fine, refer to this guide to match the entries: Add and match Bank Feed transactions in QuickBooks Desktop.

 

Moreover, this reference will help automate things for your convenience: Create rules to categorize transactions in QuickBooks Desktop.

 

I'm always ready to address any banking concerns or connection issues. You can add them by leaving a comment below. I'll make sure to provide a quick response.