I recognize how time-consuming it is to connect in QuickBooks Desktop (QBDT). I'm here to help ensure that your American Express Delegate accounts are connected accurately.
The connectivity and functionality depend entirely on how American Express has established the integrations with QBDT.
Currently, we don't have official updates regarding American Express Delegate no longer working for multiple cards in QBDT. However, I recommend reaching out to your bank or keeping an eye out for any official updates or changes from American Express regarding their integrations with QBDT.
For more details on how to download transactions for American Express Delegate accounts, see this article: Download American Express Delegate accounts in QuickBooks Desktop.
If your connection with the bank is functioning properly, I strongly suggest reviewing this article for troubleshooting steps: OLSU Bank Feeds errors in QuickBooks Desktop.
If it still isn't functioning, please reach out to our Support Team for additional help. Here's how to contact support:
- Open QuickBooks. Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Select Contact Us. Give a brief description of your issue, then select Continue.
- Sign in to your Intuit account, and select Continue.
- And then Continue with my account. Select to chat with us or Have us call you.
In addition, you may check out these articles to manage your bank accounts and transactions in QuickBooks:
Please get back to us if you have further concerns about bank transactions and QuickBooks. Keep safe.
