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Banking
Hello. We recognize all the efforts you've put into resolving the connectivity issue with Citi Card.
I’m here to guide you towards the right resources so we can resolve this issue as quickly as possible.
Since the problem continues, I recommend contacting our QuickBooks Support Team. They are equipped to delve deeper into this issue and can open an investigation ticket.
In the meantime, you can manually import your bank transactions. You can use Web Connect (.QBO) to download them, making them accessible in your Bank Feeds.
You can also save the articles below for future reference when managing bank transactions:
- Create rules to categorize transactions in QuickBooks Desktop
- Reconcile an account in QuickBooks Desktop
If there's anything else you need to know about handling bank-related tasks, drop them in the comments. I'm always here to assist you.