We understand the importance of reconnecting your Citibank account to QuickBooks Desktop (QBDT), debsmusings.
We appreciate your efforts in trying to resolve the issue. Since the problem persists, I recommend requesting a callback from our Customer Care Team. They can securely access your account and review the bank feeds setup to identify the cause of the issue and help fix the error so you can reconnect your bank.
To reach them, follow these steps:
- In your QuickBooks account, go to the Help menu at the top.
- Select QuickBooks Desktop Help.
- Choose Contact Us.
- Enter the issue or topic in the field box.
- Follow the onscreen instructions.
You can also visit this link for more information on contacting them: Contact QuickBooks Desktop support. Ensure to review their support hours to know when agents are available.
Once the issue is resolved, you can add, review, and match the downloaded transactions. This will help ensure the accuracy of your financial records. For more details, check out this article: Add and match Bank Feed transactions in QuickBooks Desktop.
If there's anything else I can help you with, debsmusings, please let us know. We're here to assist.
