Hello there, Lisa. Let me share information on how verifying a bank account for bill payments in QuickBooks works so you can manage payments efficiently.
You can start accepting payments without verifying the test deposit. Please ensure that your bank account information is correct and already added to the merchant service center and that it agrees to both ACH debit and credit transactions.
In addition, you only need to confirm a test amount when your bank account is added to your payroll account, such as paying direct deposits to employees and paying taxes electronically.
However, if you're still encountering issues processing or taking customer payments. I recommend contacting our customer support team. They can provide further assistance.
- Sign in to your QBO account
- Go to the Help icon and choose Search.
- Select the Contact Us button and briefly describe your concern.
- Click Continue and choose your preferred way to connect.
Furthermore, you can visit this article for your reference about Online Bill Pay, like how you can add or view existing bank accounts for paying vendor bills: Learn about QuickBooks Bill Pay.
Please let me know if you have further concerns about verifying your payment account. I'm here to lend a hand.
