FaithA
QuickBooks Team

Banking

Thanks for reaching out, Vincent. Let me provide you with the steps to get around this issue.

 

To address the unexpected problem of your account name being replaced with a vendor's name when typing on the search bar, let's troubleshoot using the QuickBooks Tool Hub. Here are the steps to follow:

 

  1. Download the most recent version (1.6.0.3) of the QuickBooks Tool Hub
  2. Open the file you downloaded (QuickBooksToolHub.exe). It's located in your Downloads folder or in the location you selected when you downloaded it.
  3. Follow the on-screen steps to install and agree to the terms and conditions.
  4. Double-click the icon on your Windows desktop to open the tool hub.
  5. Select Program Problems, then click Quick Fix my Program.
  6. Start QuickBooks Desktop and open your data file again.

 

For more detailed instructions on using the QuickBooks Desktop Tool Hub to resolve various errors and data issues, you can refer to this article: Fix Common Problems and Errors With the QuickBooks Desktop Tool Hub.

 

Additionally, if you need guidance on importing banking transactions in the future, check out this article: Refresh Your Connection For Express Web Connect Online Banking.

 

You're always welcome to return to this thread if you need more assistance with your accounts list. I'll be available in the community space to promptly help you out. Take care!