Thank you for informing us that you're also facing an issue with your bank rules, @misskaren.
While we don't have an investigation about the Bank Rules not working accurately, we are eager to collect more information about this issue from you and other QuickBooks-affected users.
With this, I suggest contacting our Customer Support Team, as they have the necessary tools and expertise to investigate this securely.
Here's how:
- Navigate to the Help icon.
- Click the Contact Us button.
- Input your question and click Let's Talk.
- Scroll down and select Get a callback.
In the meantime, please utilize the workaround you're using. Your patience and understanding will be highly appreciated.
Moreover, you can check out these articles that can help you learn how to run reports:
I'll be around if you have further queries about bank rules or have any other QuickBooks-related concerns. Keep safe.
