Banking
I appreciate your efforts in following the troubleshooting steps provided earlier. Let me direct you to the right support so you can get back to reconciling your accounts in QuickBooks.
It's crucial to ensure that your accounts align with your bank statements for accurate recordkeeping. Since the reconciliation issue persists on your end, I recommend reaching out to our support team so they can thoroughly review your account in a secure environment. They can also investigate the root cause of the problem further and assist you with the next steps to take to resolve it.
If you're using QuickBooks Desktop on a Windows device, you can contact our support team by following these steps:
- On the top menu, go to Help.
- Select QuickBooks Desktop Help/Contact Us.
- Click Contact Us.
- Give a brief description of the issue you're experiencing. Then, Continue.
- Sign in to your Intuit account. Then, enter the code you receive in your email.
- Choose to either Chat with us or Have us call you.
![[]ContactSupQBDT.png](https://ooxbu36397.lithium.com/learn-support/image/serverpage/image-id/101070i8FF836C0E75E6820/image-size/large?v=v2&px=999 "[]ContactSupQBDT.png")
For more information, including our support hours, you can refer to this article: Contact QuickBooks Desktop Support.
If you're using QuickBooks Online, you can find the steps to reach us in this article: QuickBooks Online Support.
Once you've successfully reconciled your account, you can refer to these articles for generating reconciliation reports in the future:
- How do I view, print, or export a reconciliation report?
- Get reports for previous reconciliations in QuickBooks Desktop.
Feel free to return to this thread if you have any other banking concerns in QuickBooks. The Community is always here to help. Stay safe!
