Thanks for the reply on the thread, norejen000.
I agree with what robinhood555 said, you might have to follow the instructions given to check if there will be a duplicate transaction.
Additionally, when I looked it up in our system, there was no information of a problem that linked your Bank of America account to QuickBooks.
You may find this article handy to learn more about, the process of excluding downloaded transactions in QBO.
In case you'd like to work on reconciling your account, you can visit the following articles:
Let me know if you have other banking concerns or inquiries about managing your QuickBooks Online. I'm just around to help. Take care always.
