Thank you for your reply! Yes, I had deleted all the filters, and they were still missing from the reconciliation screen, so after freaking out about yet another change by QBO engineers I took a deep breath and went searching for the checks themselves... aaaaand found the problem - a team member had posted a JE to void them and then marked them as reconciled outside of a reconciliation process, no notes, no documentation...nothing. 🤦So....much ado about nothing, incorrectly coming after QBO and their engineers, when all I apparently really need to do is retrain my team on how to handle bank register transactions...and to remind myself to exhaust EVERY angle of a problem before jumping into the community boards and wasting people's time. Apologies!
