It doesn't sound like you can fix our issue with transferring from QB Premier to the Premier Professional Services edition... AND it sounds like by your statement "Also, the data from the previous company file will remain when you open the Premier Professional Services Edition. While it won't merge, the recorded data can be utilized for the new addition."
What do you mean "it won't merge"??? Are you saying that I'm going to have to type in all the new information into this new edition if I want to keep my client's, their balances, and all the other information that is in the current version I have? I don't want to do that and it sounds like it will be a total CLUSTER!!! And potentially lose information. Is this correct? If so, switching to MyCase might be a better option for us at this point. And trying to get a live person on the phone is... well... not easy. Sorry, I'm a frustrated customer right now and don't understand why you would switch things up so badly that we can't just merge what we had into the new version!
