Hello there, Eric99. I recognize the importance of removing recurring reminders or rescheduling to the next month in QuickBooks Online. I can direct you to the appropriate support to address this issue.
Upon checking here, we've received similar cases or reports of recurring reminders not being removed from the Reminder List page or moved to the next date. If you haven't, I'd recommend contacting our Support Team to add you to the list of affected users and receive timely updates on the resolution of the issue. Here's how:
- Log in to your QuickBooks Online (QBO) account.
- Select the Help button at the top right corner.
- Go to the Search tab, then select Contact Us.
- Enter a summary of your concern, then click Continue.
- Choose a way to connect with us. You can either choose Chat with us or Have us call you.
I'm also including a resource to guide you on what to do when templates don't run: Fix failed recurring transactions in QuickBooks Online.
Please keep in touch if there's anything else I can do to help you with the recurring invoice reminder. We're always here 24/7. Take care always.
