It's not the experience that we want you to encounter, aaag. I appreciate all your efforts in finding a solution to your missing transactions.
Since the issue persists, I recommend contacting our Customer Care Support again so they can review this matter further. Reaching out to them could ensure you'll get the appropriate assistance to resolve your concern.
Here's how:
- Open your QuickBooks company file.
- Go to Help, then click QuickBooks Desktop Help/Contact Us.
- Press Contact Us.
- Give a brief description of your issue, then select Continue.
- Sign in to your Intuit account, press Continue, and then Continue with my account.
- Choose Chat with us (start a conversation online with a QuickBooks expert) or Have us call you (skip the line and no more phone trees. Leave your number and get a call back).
Please be guided about our support's availability:
- QuickBooks Desktop Pro, Premier, and Plus - Available from 6 AM to 6 PM during Weekdays.
- QuickBooks Enterprise - Available 24/7.
Additionally, we need to ensure that your data in QuickBooks matches your bank statement. The reconciliation feature can help you review and verify if you have accurate and up-to-date transactions.
I'm always available if you have additional queries about matching your transactions in QuickBooks. Kindly comment below, and I'll provide prompt assistance.
