I understand that you are having trouble updating a recurring invoice reminder, @Eric99. I understand the frustration this may have caused you.
Our team has recently investigated similar cases where recurring reminders were not being removed from the Reminder List page or moved to the next date. Although the investigation has been closed, we've received further reports indicating that this issue persists and I appreciate all your efforts in dealing with this issue. To isolate the issue of this being a temporary browser problem, I recommend doing browser troubleshooting.
To begin, please open an incognito window by using the following keyboard shortcuts based on the type of browser you are using:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
Using an alternative browser will also provide the best and most secure experience with QuickBooks. However, if the issue persists, please contact our support team to include you in the list of affected users. This way, you will be notified as soon as a solution is available.
I'll also add this article to help you get a list of all your recurring transactions and the accounts they're linked to in QBO: Review your recurring transactions
If you have any further concerns or questions regarding the recurring invoice reminder or other QuickBooks-related issues, please do not hesitate to click the Reply button and tag my name. I am here to help and ensure that this is taken care of for you, @Eric99.
