I appreciate your detailed context when managing duplicate deposits in your file, jco-remodel. I'll help ensure these transactions always match your financial statements so your books stay accurate.
In QuickBooks Online, some factors affect the balances of your bank accounts. Among these factors are mainly your downloaded bank transactions. The QuickBooks balance is affected by all the transactions in your register, including the ones you haven't reviewed yet. However, the Bank balance is determined solely based on the transactions on the register.
To help you fix and make sure they're equal, let's ensure to add all entries in QuickBooks based on your connected banking account and consider categorizing these data based on your bank statements. Refer to this guide for more detailed insight: Categorize transactions in QuickBooks Online.
In addition to that, one possible reason why these entries are duplicates is that the imported deposits from your bank are added instead of matching them to the transactions already recorded in QuickBooks. To help you rectify this, refer to these steps:
- Go to the Banking or Transactions menu and select Banking.
- Choose the tile of your bank and go to the Categorized tab.
- Find the transactions and click Undo.
- Under the For Review tab, locate the entry and tick the Find match button.
- From the Match transactions page, search and choose the duplicate entry, then select Save.
If you need to exclude transactions, tick the corresponding boxes in the For Review tab.
Moreover, if these duplicates are in your banking registers, we can manually delete them to avoid doubling the income. To do this:
- From the Accounting menu, select Chart of Accounts.
- Find the bank account and click View Register.
- Find the transactions, then hit Delete.
Once everything looks good, you can start reviewing and reconciling your accounts to make sure they match your bank and credit card statements.
I'm all ears to any additional queries you may have when duplicate deposits and other transactions are in your file. Feel free to reply to this post, and I'll make sure to get the help you need Take care and have a good one!
