jeffdrobinson
Level 1

Banking

Thank you for your reply @KayePe. What I'm inferring from your reply is what I am dealing with is not normal.  I am able to transfer funds within QuickBooks checking to my personal account via ACH. But, transferring within QuickBooks checking from Ally checking to QuickBooks account vi ACH fails.  I'm presented with this message below which is not helpful because Ally is not allowing me to transfer via ACH from Ally to the QuickBooks checking account either.  When i attempted to do so, they suspended my account's ability to do all external bank transfers!   I had to open a support case to get it resolved.  They say it is against their "policy" to transfer to business accounts.  They will let me do a wire transaction according to their support.  Is this normal? Do all banks have this kind of policy?  
Message from QuickBooks when attempting to do an ACH transfer from Ally to QuickBooks:

Not available, but there's another option

You can't add money in QuickBooks Checking right now, but you can still transfer money in from another account.

Here's how:  
  1. Log into your other bank account
  2. Find the option to transfer money
  3. Enter your QuickBooks Checking account and routing numbers"