MoMc2....I completely understand what you are going through. This issue began affecting me today with the reoccurring journal entries. I read this whole thread and started a chat since QB seems to think this issue is resolved on their end. 1 hour and 25 minutes later, after screen sharing and showing him the actual issue in action, the gentleman on the chat told me, "I do think that proper education on how to correctly use recurring transactions would be the best option here." Really??? I wasted all that time on a chat for the man to tell me he thinks I don't know how to use QB. No matter how hard I tried, over all that time on the chat, I could not get him to understand that this was a function that used to work consistently. I am at a loss for what to do here and am greatly disappointed by the support QB has offered.
