Welcome to the QuickBooks Community, paulsobota.
I'll provide insights into how validating a bank account for bill payments in QuickBooks works. I'll also ensure that your bank account gets verified and activated so you can manage vendor payments efficiently.
Please know that once you connect your bank account to your Bill Pay account, you’ll receive two small deposits into the account you desire to link within three business days. You'll need to enter them to verify your account so you can start making payments. Therefore, this won't automatically verified unless you've entered the correct micro-deposits.
Since there was no option to enter the deposits but your account was listed as active on your end, I recommend contacting our QuickBooks Support Team. They're the best support group for such inquiries as they can request account details. This way, they'll be able to investigate the cause of why the option to enter a deposit is missing and verify if your account was activated successfully.
Here's how:
- Sign in to your QuickBooks Online company.
- Choose Help (?) and select either the Assistant or Search tab to get started.
- Choose a way to connect with us.
Then, feel free to visit this page to see the support availability: QuickBooks Online Support.
In case you need steps on how to view your bill payment details to track the paid and unpaid bills, you can read this article: Learn about QuickBooks Bill Pay.
Please don't hesitate to reply to this thread if you have any other questions regarding handling your bill payments in QBO. I'm just around to help, paulsobota. Have a good day!
