JoanaC
QuickBooks Team

Banking

I understand you're having trouble locating some of your transactions, @BabyBaphy. Let me help you find your missing bank transactions.

 

There are instances when QuickBooks Self-Employed may be poorly configured due to an overload of site data, potentially causing interruptions between QBSE and your bank.

 

Since you have already completed the basic troubleshooting suggested by my colleagues, we kindly ask you to contact our support team for further investigation.

 

In the meantime, you can upload your transactions manually to QuickBooks Self-employed by following these steps: 

  1. Go to Transactions.
  2. Click the Dropdown beside the Link account.
  3. Upload or Drop File.
  4. Follow the instructions on the screen.
  5. Click Done.

 

Moreover, let me share these articles that can help you with your transactions: 

 

 

If you still have questions about your bank transactions, you can always reply on the thread or post a new one. Take care and have a great one.