Thank you for raising your reconciliation concern here in the Community, hsinihsu.
Maintaining proper tracking of downloaded transactions is vital for a well-organized financial record and efficient reconciliation. Allow me to guide you through the steps of setting up your credit card accounts in QuickBooks Online (QBO) to ensure a smooth reconciliation experience.
In addition to what my colleague suggested, let's add the Chase credit card as the parent account while the master or employee cards are sub-accounts. Here's how:
- Go to the Gear icon ⚙ in the upper right and select Chart of accounts.
- Tap the New button, depending on your account view, you’ll either see a panel labeled New account or New category.
- Choose the option you see in the Add a new account section of this article to complete the procedure: Add an account to your chart of accounts in QuickBooks Online.
Next, let's proceed and add the sub-accounts. Then, connect them to the bank feed. Also, inform the account owner to contact the Financial Institution (FI) to add an authorized user.
Once transactions are downloaded, categorize them into the right account. When reconciling, only reconcile the parent account as all subaccount transactions are rolled up into it.
In case you come across an online banking connection problem, check out the solution outlined in this article for the complete guide: Troubleshoot Chase Bank connection issue in QuickBooks Online.
Moreover, these resources will provide you with guidance on handling missing downloaded entries and expediting the categorization process. Be sure to open each link for in-depth information about the process:
If you need further assistance linking your bank or credit card accounts to the online program or have other banking-related concerns, let me know in the comment section below. I'll be sure to provide the help you need, hsinihsu.
