Thank you for bringing this to our attention, Beth RP.
I can see how challenging and time-consuming it must be to go through to reconnect your Chase accounts to QuickBooks Online (QBO). I want to help ensure you have a seamless experience when using the online banking function.
To better assist you with your concern, I just need to ask for a few more details about the issue. May I know if you receive any error codes or messages? This information will help identify if we have an existing issue similar to what you've experienced.
I'll be on the lookout for your response. Thank you in advance. Have a good one, Beth RP.
