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Banking
I had a credit card connected to my online bank and it was automatically downloading txs. The credit card changed the URL to access the txs and it no longer worked and I couldn't find a way to edit the URL connection. After the first spending time w/QB support (they told me an engineer would have to change the URL - and that was bogus and never happened). The second time I called customer support my options were either manually downloading a file and then uploading or creating a new credit card account. I thought maybe if I stopped downloading on my initial credit card account, I could restart it with the new URL, so I disconnected the acct but it disappeared from the 'Bank Transaction' screen so I can't relink it at all. I created a new credit card account thinking I'd start downloading txs in that one from the time the URL was changed and keep the old credit card account for history. Can't figure out how to link that one since it also isn't appearing on the 'Bank Transaction' screen. Ugh! any help/suggestions would be very much appreciated. Really frustrated with QB Help desk giving me bogus info. Thanks, Peter