Kurt_M
Moderator

Banking

Hello there, @Semper1. We'll point you in the right direction to help you address this situation and show expenses in your project inside QuickBooks Online (QBO.

 

Before anything else, know we recognize the importance of this matter and that this isn't the experience we want you to have when using the program. Since you've already performed basic browser troubleshooting on your end, but still the issue persists. It's best to contact our Customer Care Team so they can access and conduct further investigation on your account to determine the root cause of the problem. We'll write input the steps below to get you going:

 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?).
  3. Select either tab to get started:
  • Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
  • Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

 

Feel free to check this page for support availability: QuickBooks Online Support.

 

On the other hand, we have these articles to help you manage projects and ensure every transaction entered inside the program is on point:

 

 

We're determined to help you resolve this situation, @Semper1. Please don't hesitate to comment below if you need further assistance handling project transactions. We'll be around to help you out. Stay safe.