Banking

Thanks for joining the thread and sharing the details of your concern. I'll share information that could help you rectify this error.

Would it be possible to know which bank you are currently using? In case you haven't tried any steps to fix the error you encountered, I have here troubleshooting steps you can follow. Before you troubleshoot, make sure to: 

• Back up the QuickBooks company file.
• Update QuickBooks Desktop to the latest release.
• You're on a supported version of QuickBooks.
• The file you downloaded from your bank is a .qbo file.

Download a new Financial Institution list:

1. Hold Control on your keyboard and select the version of QuickBooks for Mac you're using.

• QuickBooks Desktop for Mac 2023
• QuickBooks Desktop for Mac 2022
• QuickBooks Desktop for Mac 2021
• QuickBooks Desktop for Mac 2020

2. Select Download Linked File As, then save it to your Desktop.

You can refer to this article for the details of the entire process: Fix error OL-222 in QuickBooks for Mac.

I'm adding these articles you can use in the future:

• Fix OL and OLSU Bank Feeds errors in QuickBooks Desktop.
• Fix Web Connect import errors.

For additional QuickBooks-related concerns, don't hesitate to post them here in the Community. We're always available and willing to lend a hand to your queries. Have a great day ahead.