I appreciate your time posting here in the Community, Karen.
I want to ensure your QuickBooks checking account bank feed will be fixed. Let's perform some troubleshooting steps to get this fixed.
There are times when the browser you're using has data issues, thus causing QuickBooks to act weirdly. To verify, let's log in to your QuickBooks Online (QBO) account using a private browser. To do so, press this shortcut key on your keyboard:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
If you get the same result while using a private browser, I suggest switching to a different supported browser.
If the issue persists, I recommend contacting our QuickBooks Support Team. This way, they can further check on this matter and provide in-depth troubleshooting steps to get this resolved. They can also open an investigation ticket if other users are experiencing the same.
Moreover, I'm adding this helpful article as your reference for running reports to view useful info about your business and employees, you can check out this article for more guidance: Run reports in QuickBooks Online.
You can comment below if you still have questions about your bank feeds. The Community is available 24/7 to answer your concerns.
