It is absolutely ridiculous that QB is not transparent with the "certain criteria" for depositing checks into the checking account that we are PAYING FOR!! I just got off a chat with a rep. They gave me a number to call and would only give me vague information. I shouldn't have to jump through hoops to be able to use my checking account when I can just go to a local bank, set up an account FOR FREE, and deposit my business checks no problem. Quickbooks loses customer over this. I like the features that quickbooks offers, but I'm just sitting on checks that I can't deposit into my personal bank account. I'd like to have access to my money.
It's really upsetting that the company is not forthcoming with their criteria and leaves their customers in the dark. Not cool and honestly sketchy.
