Banking

Hi boydhar,

Thanks for joining us in this thread. I'm here to address your concern with online banking. 

The information we receive is dependent upon what your Financial Institution shares with us. I have looked into this further and at this time there's no reported issue affecting other users.

As a workaround, you can exclude duplicates by batch in QuickBooks Online (QBO). Just select them on the Banking page, click on the Batch actions drop down, and choose Exclude Selected.

For further guidance, you can also check out this article: Remove duplicate transactions or personal expenses from bank feeds [Video].

If you need further assistance, you can get our official contact information by following these steps:

1. Sign in to your QBO account.
2. Go to Help.
3. Click on Contact us.
4. Enter your questions or concerns and click on Let's talk.
5. Choose either Start a chat or Get a callback.

From there, one of our agents will be able to assist you further. 

Let me know if you have any other concerns. I'm always around to help.