RLPassa
Level 2

Banking

I have also been having an issue with connecting PayPal Credit to your QBO account.  The issue is NOT with PayPal generally, but with PayPal Credit specifically.

Specifically, when I go to link PayPal to QBO, I see an ability to connect to both my general PayPal account and to my PayPal Cashback World Mastercard, but I DO NOT SEE and cannot seem to find any way to connect to PayPal Credit.

 

Accordingly, I contacted the Quickbooks Customer Support Team (and PayPal as well, who refers me to QB), and -- just today -- I received an email message that says "We reviewed your case (15110541480), and we're happy to say this issue is resolved.  No further action is required.  But really??  I took a look and my PayPal Credit is still NOT connected and my attempts to link the account still turns up empty.  And just my luck, it's a Friday evening and I won't be able to contact the Quickbooks Customer Support Team until Monday.

 

This is NOT working, please help!