Hi Melrose,
Thank you for the response. However, that recommendation is exactly what I was attempting to do in my original post, and it is not the solution. Please reread my original post, especially the second paragraph—"QBO apparently has a cap that prevents matching a deposit with a sales receipt of greater value.” One cannot simply search for the item in the search bar above the table on the match page because, as I mentioned earlier, the QBO match page refuses to even show any sales receipts that have a greater value than the deposit amount—even though there’s an option to add a reconciling transaction to resolve the difference. That is the crux of the problem.
I submitted a comment about this as a "Feedback" submission, but who knows whether that will have any effect (does anybody read those? I they read it, will they do something about it? If they’ll do something about it, how long will it take to fix it, and how will I know?).
Anyway, we need a resolution to this soon, so we can actually balance our bank transactions and gross sales receipts, fees expenditures, and net sales (deposits), etc.
Thank you
