Thanks for the prompt response, @LW2024. I appreciate you sharing additional details about the bank transaction details in QuickBooks.
When importing bank transactions, QuickBooks depends on the information provided by your bank, specifically for American Express (AMEX) transactions. That said, we have no control over the information that will be given to us.
Since you're experiencing a situation where your bank details are no longer showing up in your transaction history, it might be a good idea to contact the support team at American Express (AMEX) for assistance. They can provide you with more detailed information about the status of your account and help you understand why this issue is occurring.
Also, you can refer to these articles for guidance on the categorization and reconciliation process of your account in QuickBooks:
If you have further questions about bank details or need assistance with other areas, please feel free to let me know by replying below. I'm always here to lend a hand. Stay safe.
