MelroseV
QuickBooks Team

Banking

I recognize the importance of categorizing your transaction, @BrickJoy.

 

As of now, we have an ongoing investigation when adding a PayPal deposit transaction. Rest assured our engineering team is aware and they've been all hands on deck working to fix this as soon as possible. I recommend contacting our Customer Support Team. This way, they can add you to the list of affected users.

 

Here's how to reach them:

 

1. Click the Help menu in the upper-right-hand corner.

2. Type in "Talk to a human", then press Enter.

3. Select Contact Support Team.

4. Type again Talk to a human and click Contact Support Team.

5. Choose a way to connect with us.

 

If you have any additional concerns besides invoices, please post them here in the community. Stay safe!