I understand how important it is to have a smooth syncing process between your Chase account and QuickBooks Online (QBO), @integration123. I'm here to help you find a solution that works for you.
I am aware that you have already spent a considerable amount of time on Screen Shares to resolve the issue, but it didn't work. As a workaround, I suggest that you manually upload your transactions. This method allows you to ensure that your transactions are accurately recorded in QBO, providing greater control and visibility into your financial data.
If the issue persists, I recommend that you get in touch with our QuickBooks Online Support team again. You can inquire about why you are unable to connect from Chase to QBO. They can review if there are any other factors preventing QBO from syncing with Chase. To contact them, please follow these steps:
- Sign in to your QuickBooks Online company.
- Go to the Help icon.
- Click the Search tab and select Contact Us.
- Provide a summary of your concern and click Continue.
- You can choose either chat with us or have us call you.
Additionally, you can visit this article guide to learn what to do if you have issues when you manually upload bank and credit card transactions into QBO: Fix bank upload errors in QuickBooks Online
Thank you for your patience and understanding. Let us know if you have further questions about bank syncing in QBO. I'll be happy to help. Have a good one.
