Hello there, GShack.
It appears that you've already asked a similar question in the Community. One of my colleagues has already given a solution to your bank feeds connectivity issue.
You can find the complete troubleshooting steps by clicking on this link: https://quickbooks.intuit.com/learn-support/en-us/banking/re-new-chase-all-bank-feeds-not-downloadin....
If you still encounter the same result, I recommend contacting our Technical Support Team for further assistance. One of our specialists will review the connection between Chase and QBDT and assist you in implementing a permanent resolution once it becomes available.
Here's how to get the contact details:
- Open your QuickBooks and head to the Help menu at the top to select QuickBooks Desktop Help.
- This action will take you to the Have a question? window.
- Choose Contact Us and give a brief description of your issue.
- Click the Continue button and log in to your Intuit account.
- If you don't have an account, select Create a new account.
- From there, select Continue and then Continue with my account to proceed.
- We'll email you a single-use code and input the number.
- If you have more than one account, select the one you want to use and Continue.
- Press the Continue button and choose chat with us or Have us call you.
To learn whether the bank connection fails, or you get an error, the logs can help pinpoint the failure. To access the file, refer to this article for the full details: Collect Bank Feeds log files.
We have a collection of resources that will aid users in handling online banking issues, reconciling an account, and making deposits, to name a few. Feel free to browse each link to view the complete information:
Keep me posted if you have other banking concerns or questions on how to better manage your online banking connection. I'll get back to assist you further, GShack. Have a good one.
