Nice to have you join this thread, @xynobix. I appreciate your effort in performing the troubleshooting steps shared by my peer above. Let me make it up to you by ensuring you get the best help available so this gets sorted out immediately.
Since the issue persists after using an incognito mode and different browsers, I recommend contacting our Technical Support Team since the Community is a public forum, and we'll need to collect some personal information to pull up your account. They'll be able to perform a screen-sharing session to investigate this behavior further. Here's how:
- Log in to your QuickBooks Online account.
- Click the ? Help button at the top right corner.
- Go to the Search tab, then select Contact Us.
- Enter a brief discussion about your concern, then click Continue.
- Choose a way to connect with us.
Please take note of our business hours to ensure we can attend to your needs.
For future reference, here are some articles that you can read to help speed up the review process of your online bank transactions:
If you have further questions or concerns about managing your bank transactions in QBO, please don't hesitate to let me know. We are available 24/7 to answer all of them. Have a good day ahead!
