The new invoice implementation has caused a major issue for my business. I gave feedback on this issue several times but nothing was done to fix it. The key source of the problem is you can't turn off custom invoice numbers. There is a button to turn this off but everytime a new invoice is generated it turns back on.
I use Clio for my Law Firm which interrfaces to QB. With this new invoice, every time a Clio invoice number downloads it resets the invoice number assignment in QB. In other words, QB assigns the next invoice number created following the Clio invoice number sequence. This results in duplicate Clio Invoice Numbers and prevents future downloads from Clio due to an error detection. I now have to manually assign invoice numbers to QB invoices as a work around. I need this fixed ASAP. Who can I call to get it fixed?
