I commend your efforts in checking with your bank and accessing QuickBooks through an incognito window to isolate the issue, Cris.
I want to inform you that we're currently investigating the issue of missing transactions with First National Bank (Pennsylvania). Our engineers have identified this concern and are prioritizing it to determine a resolution as quickly as possible.
While it's ongoing, I recommend contacting our live support to have your name added to the list of affected users. It'll ensure that you receive timely email notifications about the latest developments.
To contact:
- Sign in to your account, then go to the Help menu.
- Tap on Contact Us from the Search tab.
- Enter a short description of your concern.
- Choose a way to connect with support.
For your convenience, you can reach out to them during their business hours. The same reference displays the support's contact number.
Once fixed, QuickBooks will automatically download your bank data. Be sure to review and categorize them under the For Review section.
Please extend your patience about this matter. If you have other questions regarding your banking entries, reach out again by leaving a comment below. We're open 24/7 for assistance.
