Hello, @Michele67a.
I can help you identify the cause of an error message received when scheduling a payment with a vendor.
To determine if the browser problem is related, we will perform a few troubleshooting steps. Your web browser may be experiencing a problem with obsolete or corrupt caching files. Start by opening an incognito window on your QBO account. Based on your browser type, please refer to the keyboard shortcuts below:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
If this works, clear your browser's cache. Use one of these links depending on your browser:
For future assistance that will surely be useful for you, please check this article:
If you have more questions about any QuickBooks-related concerns. Feel free to comment down below. Take care!
