alisad70
Level 2

Banking

As of yesterday's update for Quickbooks Desktop 2021 Accountant's version I got the error message:

"The account information downloaded by your Financial Institution Contains information that is not supported by Quickbooks...".

 

Please see the attached screenshot.  This happened specifically when downloading from Chase.  I don't have the problem with our Citicard accounts.  I decided to deactivate Web Connect for the Chase account and tried to import it again but I'm still having the issue.  

 

Please advise on how to resolve this.

 

Additionally I have to keep logging on to my Intuit account even though in preferences I've selected to keep me logged in for 90 days.  How do I resolve this as well?