DD2010
Level 2

Banking

HELP! I can not download transactions from Chase Bank because my browser is no longer supported (Chrome) but I have no idea how to update the browser! 

 

I used to download the transactions via Web Connect Files but recently I can't Import it.  It gave me an error "The account information downloaded by your Financial Institution contains information that is not supported by QB. Contact your ...." I press "OK" and it takes me to the built in browser which is outdated!

 

I called QB Customer support.  After they used log me in to check my QB, they said my data is corrupted and needs to be "fixed".. for $250.00!  I hung up!

 

THIS IS SO FRUSTRATING!!!  Please help, any advise or comments are appreciated!